If Things Go Wrong
With technology, there's a chance things could go wrong. Here are some backup plans to have ready just in case!
If your video or audio stops working: Before the interview, ask the interviewer or recruiter for a phone number where you can reach them if you experience technical difficulties. If the video cuts out, call them at that number. Ask if you can continue the interview by phone or if you can reschedule.
If noise interrupts the conversation: If noises (sirens, construction, etc.) interrupt your video interview, apologize for the interruption and ask for a few moments until the noise has subsided. You may want to mute the microphone if the noise is severe.
If someone enters the room unexpectedly: If family members, housemates or pets enter the room while you’re interviewing, apologize to the interviewer, ask for a few moments, mute your microphone and turn off your camera, and then step away to deal with the interruption. Make sure that the room is secure before beginning the interview again.