Interviews of any sort can be stressful, but with the right preparation you can tackle anything that comes your way. Take a look at our resources and tips below, and be ready to shine during your phone, video or in-person interview!
Interview Tips
Sample Interview questions to assist with your preparations:
What interested you in this role/our company?
Give me an example of a time when you had to make a split second decision.
What is your typical way of dealing with conflict? Give me an example.
Tell me about a time you successfully dealt with someone even when they didn't personally like you (or vice versa).
Tell me about a difficult decision you've made in the last year.
Give me an example of a time when you tried to accomplish something and failed.
Give me an example of a time when you showed initiative and took the lead.
Tell me about a recent situation in which you had to deal with a very upset customer or co-worker.
Give me an example of a time when you motivated others.
Tell me about a time when you delegated a project effectively.
Give me an example of a time when you used your fact-finding skills to solve a problem.
Tell me about a time when you missed an obvious solution to a problem.
Describe a time when you anticipated potential problems and developed preventive measures.
Describe a situation when you were able to persuade the outcome of a final decision.
Describe a time when you set your project scope too big (or too small).
Tell me about a time when you were forced to make an unpopular decision.
Describe a time when you were faced with a stressful situation that demonstrated your coping skills.
Give me a specific example of a time when you used good judgment and logic in solving a problem.
Give me an example of a time when you set a goal and were able to meet or achieve it.
Tell me about a time when you had to use your presentation skills to influence someone's opinion.
Give me a specific example of a time when you had to conform to a policy with which you did not agree.
Please discuss an important written document you were required to complete.
Tell me about a time when you had to go above and beyond the call of duty in order to get a job done.
Tell me about a time when you had too many things to do and you were required to prioritize your tasks.
The STAR Method
Many companies utilize the STAR method (also called behavioral-based interviewing) throughout their interview process in order to gain detailed information about the candidate’s experience. The STAR method is a structured manner of responding to a behavioral-based interview question by discussing the specific situation, task, action, and result of the situation you are describing.
Make sure that you follow all parts of the STAR method.
Be as specific as possible at all times, without rambling or including too much information.
Oftentimes candidates have to be prompted to include their results, so try to include that without being asked.
Eliminate any examples that do not paint you in a positive light. However, keep in mind that some examples that have a negative result (such as “lost the game”) can highlight your strengths in the face of adversity. When using one of these examples, be sure to include what you learned and would do differently next time.
STAR Explained With Sample Responses
Helpful Links for Interviewing
Video Interviewing
Well before the scheduled interview time, you will need to select a location for your interview. Find a quiet room with minimal background noise and no distractions. Make sure you have adequate lighting (preferably natural) and that there is nothing distracting behind you. A professional backdrop will show the interviewer that you are serious about the interview.
If Things Go Wrong
With technology, there's a chance things could go wrong. Here are some backup plans to have ready just in case!
If your video or audio stops working: Before the interview, ask the interviewer or recruiter for a phone number where you can reach them if you experience technical difficulties. If the video cuts out, call them at that number. Ask if you can continue the interview by phone or if you can reschedule. If noise interrupts the conversation: If noises (sirens, construction, etc.) interrupt your video interview, apologize for the interruption and ask for a few moments until the noise has subsided. You may want to mute the microphone if the noise is severe. If someone enters the room unexpectedly: If family members, housemates or pets enter the room while you’re interviewing, apologize to the interviewer, ask for a few moments, mute your microphone and turn off your camera, and then step away to deal with the interruption. Make sure that the room is secure before beginning the interview again.
